Welfare Advisor

Job role: Adviser
Advice Area: Student Unions
Organisation: Coventry University Students' Union
Job type:Permanent
Working hours: Full time
Location: West Midlands
Salary: £26,723
Job ref number: 312122
Closing date: 25-01-2022

We have an exciting opportunity for a highly motivated and committed individual who has a genuine interest in working with and supporting students at Coventry University. The successful post-holder will join our Students’ Union Advice Centre comprising of skilled and experienced advisors who are committed to contributing to improved outcomes for our students.


The post-holder will provide students with independent advice and guidance on a range of issues and academic matters, together with undertaking associated casework to analyse complex problems and recommend solutions.  There will also be opportunities to support the development of the service and our campaigns and strategic activities.


The ideal candidate should hold significant experience of providing advice on range of issues, including at least two of the following areas: academic advice, housing, debt, immigration, welfare benefits, student funding and financial capability. You should also hold a minimum of Level 3 qualifications (e.g. A Levels), however a degree or a relevant advice qualification and/or equivalent work experience is highly desirable. You will need also have the ability to communicate using digital technology e.g. video calls, web chat and emails.


This post is permanent working full-time 37.5 hours per week. A flexible approach to working hours is required.  Please note that as an organisation we are working towards an agile working model, providing an opportunity for staff to work onsite and remotely.  This will be discussed and agreed with the successful candidate.


We are especially keen to encourage expressions of interest from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.


Candidates with a disability will be guaranteed an interview, providing they meet all the essential requirements of the post.


Applications Close: Tuesday, 25th January 2022.     Please note CVs will not be accepted.

Interviews will be held on site if restrictions allow.        


To view the job description and person specification, please visit our website at www.cusu.org


To apply, please complete our Application Form and our Equal Opportunities and Diversity Form from our website and return to hr.su@coventry.ac.uk


CUSU is an equal opportunities employer and is actively committed to promoting equality and diversity, and expects all staff, students and volunteers to share this commitment.