Student Adviser

Job role: Adviser
Advice Area: Student Unions
Organisation: Kent Union
Job type:Permanent
Working hours: Flexible
Location: South East
Salary: £25,001 - £30,000
Job ref number:
Closing date: 04-07-2022

Student Adviser

Annual Salary: £27,241 full-time, or £21,792 part-time

35 if full-time or 28 if part-time hours per week

Generous Pension and benefits

37 days’ annual leave (rising to 42 after 5 years)

Thank you for your interest in the position of Student Adviser at Kent Union. We are a vibrant, student-led organisation with a bright future ahead of us. We, alongside many organisations, have needed to make difficult decisions over the last year, but are building back stronger with a renewed focus and energy to amplify the voice of our members and ensure they have a fantastic student experience. Our driving force is our new strategy, which sets out our priorities over the next four years. Students are the reason Kent Union exists.

We are there through their university journey. Our amazing staff and volunteers work towards improving their experience, whether it’s helping them with their studies, practicalities of life or to have fun.

Information about the post

Are you passionate about working with students? Do you want to support and empower students so they can stay and complete their degrees at Kent? Have you got an advice background and are looking for an opportunity to move into a position with an interesting and varied workload?

If the answer is yes, then this is the role for you! The role of Student Adviser is integral in advising and supporting students at Kent to ensure they stay in education and go on to fulfil their aspirations long after they leave Kent. The advice Services provides support to 3000 students each year on issues ranging from immigration, finances, housing and academic issues through our centre in Canterbury. It is completely independent of the University of Kent so provides and impartial and confidential service to our students.

As a Student Adviser, you will get to work with students everyday ensuring you empower them with the advice and information they require to enable them to make decisions on issues affecting their time at University. You will also be working closely with stakeholders to develop and build partnerships with the University divisions and departments.

We are looking for someone who is passionate about supporting and empowering students and who can provide independent and impartial advice. For the role, you will need to have excellent people and communication skills which will enable you to engage effectively with both students and senior staff within the University. We are looking for a skilled Adviser with experience of giving advice in a Higher Education setting, though we would be open to a Trainee at a lower pay grade until qualified. The post holder must be able to deliver high standards of customer service and be committed to going above and beyond for the students at the University of Kent.  This is an incredibly exciting role and the opportunity to be one of Kent Union’s most important areas of work. We hope you consider joining the team.

Kent Union is committed to the principles of equality of opportunity and we have recently introduced a BAME guaranteed interview scheme, full details of which can be found in the Recruitment Pack.

For a full recruitment pack and details about how to apply, please visit our website at where you will find an Application Form and an Equality & Diversity Monitoring Form both of which will need to be completed and returned to the Kent Union Recruitment email noted on the website by the closing date.

Closing date: Monday 4 July 2022 at 9am

Interview date: Monday 11 July 2022