Job description
About Island Advice Centre
We are an independent advice centre based on the Isle of Dogs in London Borough of Tower Hamlets whose mission is to alleviate local residents poverty through the provision of welfare rights advice Our team is committed to address inequalities by supporting local residents accessing their rights in regard to housing, social welfare benefit and money advice
About the Role
Our debt adviser will be the main contact for client facing financial hardship and indebtedness. The role is providing advice and guidance, advocate on behalf clients including communicating and carry out casework in view of alleviating financial hardship.
About You
Our ideal candidate has experience supporting people who may be vulnerable, in distress or in crisis, with practical long-term solutions in areas debt and financial capability You’ll be empathic and understand the complexities of client need. You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn and work as part of a team
What We Offer
Our benefits include:
– 28 days holiday, plus statutory bank holidays
– 8% employer contribution to pension scheme
– IMA membership
– Training and development opportunity