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Debt Caseworker (trainee post also available)

Job role:
Debt Caseworker (trainee post also available)
Advice Area:
Debt/money
Organisation:
Island Advice Centre
Location:
South East
Job type:
Permanent
Working hours:
Part time
Workplace:
Onsite
Salary:
Negotiable - £37000
Closing date:
31-01-2025 - 17:00
Job description:

Job description
About Island Advice Centre

We are an independent advice centre based on the Isle of Dogs in London Borough of Tower Hamlets whose mission is to alleviate local residents poverty through the provision of welfare rights advice Our team is committed to address inequalities by supporting local residents accessing their rights in regard to housing, social welfare benefit and money advice

About the Role

Our debt adviser will be the main contact for client facing financial hardship and indebtedness. The role is providing advice and guidance, advocate on behalf clients including communicating and carry out casework in view of alleviating financial hardship.

About You

Our ideal candidate has experience supporting people who may be vulnerable, in distress or in crisis, with practical long-term solutions in areas debt and financial capability You’ll be empathic and understand the complexities of client need. You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn and work as part of a team

What We Offer

Our benefits include:

– 28 days holiday, plus statutory bank holidays

– 8% employer contribution to pension scheme

– IMA membership

– Training and development opportunity

To apply, visit organisation’s website